1 hour ticket response
Quick support is our chief concern and that is the reason why we have a team of skillful support engineers who will be happy to offer a prompt reply to any question that you might have. Simply send your client support ticket from the Web Control Panel and we’ll reply within one hour in the worst case scenario. As a matter of fact, we strive hard and aim for a 20–minute technical support ticket response time.
A First–Class Customer Service
Each member of our tech support staff has lots of years of experience in the shared hosting service arena and the majority of them have worked for us for at least five years. They are all prepared to reply to all your inquiries in the most professional manner possible.
An Easy–to–Browse Help Center Section
In the Web Control Panel you can find an easy–to–browse Help Center section where you can find quick tips on how you can use our hosting services. You can see the answers to your queries in our F.A.Q. repository, find more information in the web hosting account administration articles or watch the educational video tutorials.
