Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Giving excellent quality support on–time is our top priority, so we backup each shared hosting service plan with a 1–hour ticket reply guarantee. As you present a ticket or drop a message, our customer help and support staff will do their best to give the most appropriate solution to your situation and to offer you assistance in due time.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us at any time needed. Our team of consultants will be on the web for you 24x7x365 to reply to all of your questions and to take care of any problem that you may have. You can post a technical support ticket from your Web Control Panel or drop a message whenever. Furthermore, on working days, you can easily call us or use the online chat alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel presents a huge knowledge base that’s built into all areas. In each area, you’ll find a Help button that will load for you a group of step–by–step tutorials on how to use a selected feature or conduct a selected action. Moreover, we have generated information movies to help you to get a better idea of the Control Panel’s interface.