Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • The Help Center included in Go Team Media’s Web Control Panel offers a collection of help articles and frequently asked questions. Aimed toward resolving any common issue that you may possibly face, they are contributed by our support team of skillful techs.

  • Top quality support service
  • Tutorial Video Clips

  • If you’d rather see how an action is completed or how a problem is rectified, rather than just reading about it, then examine our selection of step–by–step video tutorials. They cover a variety of topics and will help you quickly learn how to work with the Web Control Panel.

  • Intuitive help center
  • A Sixty–Minute Response Guarantee

  • We back up all our semi–dedicated servers with a 24–7–365 tech support service and a 1–hour ticket response guarantee. Our qualified technicians will be available 24/7/365 to reply to your questions and to solve any issue that you might have. Just submit a ticket from the Help section and we’ll respond to you instantaneously.