You can find plenty of shared hosting suppliers available, yet the majority of them are resellers who have restricted resources, especially in terms of support. One way to distinguish them is the option to get in touch with the company over the phone. The type of support that you can have through this particular method of communication will vary based on the provider - a few of them provide you with expert phone support, many others offer common and customer support only as some issues are more time-consuming and it is more convenient to be resolved with a support ticket, especially if the situation needs to be escalated. Nonetheless, it's good to know that you can reach your hosting provider since there're tons of small-scale problems which can be managed effortlessly and in a timely manner with a telephone call, not mentioning that you're able to get more information regarding the services even before you become a client.

Phone Support in Shared Hosting

Our shared hosting plans come with telephone support fourteen hours a day even on official holidays, so that if you do not have an account yet, you'll be able to call us and find out more about our solutions or whether we'll meet the system requirements for your websites. For your convenience, we have local phone lines in the United States, the United Kingdom and Australia, so you will be able to call the phone number that is nearer to you. If you're a current customer, we can assist you promptly with all of the general and billing matters and with numerous technical issues so as to save you time and efforts - we are aware of the fact that sometimes it is much easier talk to a live person and get things done immediately. Certainly, some situations cannot be managed over the phone, so if this is the case you're able to use our ticketing system.

Phone Support in Semi-dedicated Servers

Every time you want additional info for the semi-dedicated servers that we supply, you'll be able to call some of the three support lines we have around the world - in the United States, Great Britain and Australia. In this way, you'll be able to check in advance whether our solutions will be suitable for your websites. If you are already our client and you've got a semi-dedicated account, you have the option to get in touch with us over the phone for fourteen hours daily about any kind of billing or basic queries. For entirely technical issues you are able to employ our ticketing system so as to get in touch with our technical support since sometroubles simply require extra time to be taken care of, still we can assist you over the phone with numerous minor technical problems as well, saving you the time and efforts.