One of the usual reasons to get a server of your own is the fact that you will have full control over the software environment and you'll be able to install anything you'd like. This will allow you to run apps which need specific software in order to be present on the machine, which isn't possible with a shared hosting server in which you could install software just inside the account, but not on a root level. If you're not very acquainted with this type of matters, however, you could come across issues due to the fact that managing a hosting server of your own differs from managing a standard shared website hosting account. In this light, we offer an upgrade with our hosting server packages called Installation & Troubleshooting, so our administrators can easily take care of a variety of tasks which should be performed or can resolve a variety of problems that you may face.

Installation and Troubleshooting in VPS Servers

The upgrade can be ordered for any one of the VPS server plans regardless of the Operating System and CP which you have selected or the task that you need to be done as our administrators will aid you with anything related to the software on the hosting server. This includes, but is not limited to, installing third-party programs, setting up hosting server options, troubleshooting scripts when they don't perform adequately, etc. The upgrade features 1 hour of work and if a particular task requires less time, the rest of the minutes shall be available for the future and will be listed inside the VPS billing CP. You could use the Installation & Troubleshooting service either as an independent upgrade or as an addition to the Managed Services upgrade, which includes 30 minutes of custom work on your machine. That way, you could work on your websites without worrying that you will not be able to use some application or losing time on technical issues.

Installation and Troubleshooting in Dedicated Servers

You may add the upgrade to any of the dedicated service which we offer at any time that you need it. In the event that you need some custom work from our admins right after your web server is prepared, you could order the upgrade during the hosting server signup process, or if you need something to be carried out later, you could add the upgrade from your billing CP. The Installation & Troubleshooting service offers an hour of work from our admins on your server, so in case you experience any difficulties to install a third-party piece of software or some application gives errors and doesn't work the way it is supposed to, our specialists shall help you in a very timely manner. If a task takes less than an hour, the rest of the time shall be available for future tasks and you will be able to see it inside the billing area. This upgrade is ideal in the event that you don't have a lot of experience with managing a server or if you use our Managed Services upgrade, but you exhaust the 30 min custom work it includes.