If you’ve never had a web hosting account or you are changing companies and the new one deploys an account administration interface that you haven’t seen so far, you may get confused about how to accomplish a specific task in your account or on your desktop computer. That is why, lots of providers have created a knowledge base, which recounts the most popular queries and problems connected with the specific platform they use, instead of including only generic details. Such a knowledge base will permit you to find the required info quickly and easily, so you won’t have to commit both time and energy to matters that may require something as simple as pushing a button or checking off a tickbox. Thus, not only can you get things done, but you can also get to know many new and beneficial details, both about the way you can manage your account and about the way the hosting service works as a whole.

Extensive Online Documentation in Shared Hosting

All shared hosting service that we offer include an in-depth knowledge base where you can find all you need to know with regard to your hosting account. Irrespective of whether you intend to create a new database, to redirect a domain by means of an .htaccess file or to set up an e-mail account on your computer or mobile phone, you can just read our step-by-step help articles and all the info that you need will be there. When you go to a particular section of your Hepsia Control Panel, you will see articles that are relevant to the features that can be accessed through it. In case you’d like to see the complete archive of articles and get acquainted with all the functions that Hepsia offers, or only to read general information about the hosting service, you can browse through the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve done our utmost to cover any issue that you may possibly run into, but if you do not find what you are searching for, you can always touch base with us, as our client support engineers are available 24x7x365.

Extensive Online Documentation in Semi-dedicated Servers

Our company’s semi-dedicated servers feature a comprehensive article repository where you can find any info that you might require about our hosting services or about the Hepsia Control Panel that we’re using. We have prepared it on the basis of the feedback that we’ve acquired from our clients over the years and, as a result, our articles touch on particular issues that you could encounter and include the most efficient means of recovering them, for instance receiving an HTTP 500 error message or being unable to send e-mails from your desktop computer although you have the correct SMTP server settings. The articles are available in each Control Panel section and you can browse them whenever you like. They can help you widen your knowledge not only about our platform, but also about the hosting sphere as a whole, as they contain how-to instructions and general information such as what file permissions or cron jobs are.